General Manager - Cardiff

Permanent employee, Full-time · Cardiff

Job Description

Who we are

Numan is changing the way men look after their health and wellness. It’s a decades-old problem: men aren’t seeking the healthcare that they need. Our survey showed that modern-day society is yet to conquer this worrying trend. It revealed that 4 out of 10 men haven’t visited a doctor in over a year, and 1 out of 10 can’t even remember the last time they saw a doctor. 

We’re building a platform that gives men direct access to medical professionals, pharmaceutical products, and the knowledge to make informed choices about their health. Our mission is to help men across the world live healthier, happier lives with Numan as their trusted, long-term partner for all things relating to their wellbeing.

Our aspirations are big - we recently raised Series B funding, working with industry-renowned, top-tier investors including White Star Capital, Novator, Anthemis and Vostok New Ventures. This massively accelerated our growth in 2021, and we have ambitious plans for further growth in 2022. We’re looking to expand our world class team to help us  achieve our mission, and we’re looking for the right people to work with us to make this vision a reality.

The team 

We are looking for a General Manager who is an ambitious and experienced individual who will be a new key member of the team with the ability to lead from the front.

Our pharmacy operations team based in Cardiff is a key part of our unique vertically integrated value proposition to our customers. With our unique capability of combining in-house clinical and pharmacy as well as our digital capabilities, we are well positioned to continue to grow Numan rapidly. As we launch new treatments and grow internationally, this role will be key to ensuring that the pharmacy operations scale rapidly.

The site employs c50 people currently - and is growing. We are a close knit, fun loving team - sense of humour is essential. 

Your mission at Numan

  • To efficiently and effectively managing staff and activities across our busy distribution site

  • Provide a first class service to our customers

What experience you bring

  • Experience operating in a multi-site international level business

  • Highly analytical, able to use data effectively to understand root cause and to think strategically to prepare the business for 2-3X current scale

  • Expert and forecasting and analytical decision making

  • Experience managing budgets, and profit and loss accounts

  • Experience working within a healthcare or highly compliant business area would be beneficial, but not compulsory

  • Able to run the site in a professional, ethical, profitable and commercial manner

  • Keeping the site and staff up to date and in line with legal requirements in regard to Health & Safety, Fire Safety and welfare

  • Health and Safety is adhered to protect employees, the public and property

  • Managing performance through effective coaching, observations, feedback and reviews

  • Statistical data (KPIs) is provided on a regular basis in respect of performance and required to review as necessary

  • Reasonable targets are achieved in relation to role requirements

  • Recruitment to the agreed manning levels, appropriate to the time of year, is carried out and staff are inducted, trained and developed

  • Regular departmental / team (and interdepartmental) meetings are planned to aid good internal communication and address issues early. Ensuring employees are briefed on business updates and issues affecting them

  • Excellent interpersonal and communication skills

  • Excellent planning and organisational skills

Values we share:

  1. Mission led - You have a passion for and deep subject matter interest in health and wellbeing.

  2. Highly empathetic and collaborative - You’ll be bringing togetherness and drive contribution. 

  3. Low ego - The best technology leaders spend their time enabling teams to do their best work by providing context, direction and removing roadblocks.

  4. Ownership - We win and lose together. This role requires candidates who are comfortable taking ownership and high levels of responsibility. We reward that with a highly autonomous way of working that empowers you and your teams.

What we can offer you:

  • A competitive base salary

  • 25 days holiday + bank holidays

  • A flexible working environment that allows you to make the biggest impact

  • A chance to help build a category-defining company that’s making a real difference in people’s lives

  • Continuous learning - Books, online subscriptions and budget for workshops and conferences.

  • Annual Learnerbly budget

  • Health Insurance with HealthShield. This is a health cash plan paid for by the company. It also includes 24/7 counselling support, EAP programme, 24/7 GP access, access to wellbeing app Thrive and further discounts on fashion, holidays, entertainment, car hire, health and beauty and your weekly shop via the reward platform MyPerks. 

  • Free drinks, coffee and snacks in the office

  • Pension contribution: 5% employee 3% employer contribution

  • Cycle to work scheme

  • Discount to our Numan products (also for family and friends)

  • Free eye test

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Your application
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