Senior Platform/DevOps Engineer

Permanent employee, Full-time · Remote

Job Description
Who we are
Numan is changing the way men look after their health and wellness. It’s a decades-old problem: men aren’t seeking the healthcare that they need. Our survey showed that modern-day society is yet to conquer this worrying trend. It revealed that 4 out of 10 men haven’t visited a doctor in over a year, and 1 out of 10 can’t even remember the last time they saw a doctor.

We’re building a platform that gives men direct access to medical professionals, pharmaceutical products, and the knowledge to make informed choices about their health. Our mission is to help men across the world live healthier, happier lives with Numan as their trusted, long-term partner for all things relating to their wellbeing.

Our aspirations are big - we recently raised Series B funding, working with industry-renowned, top-tier investors including White Star Capital, Novator, Anthemis and Vostok New Ventures. This massively accelerated our growth in 2021, and we have ambitious plans for further growth in 2022. We’re looking to expand our world class team to help us  achieve our mission, and we’re looking for the right people to work with us to make this vision a reality.

The team and our technology stack
We're a team of 30+ engineers who are working to build a world class engineering culture, so that everyone who joins has the opportunity and the support to do some of the best work of their life. Small and autonomous teams are important to us, and we want to empower everyone to make and be accountable for their decisions through ownership, whilst fostering an environment where everyone can learn and grow from mistakes (we are human, we all make them!).

Here are the main pieces of technology and tools that we are currently using:
  • Ruby, Rails, RSpec, PostgreSQL, Redis and Memcached for our web API services.
  • Node.js, Vue.js with Vuex and Nuxt.js, ES6, SCSS, Jest (and a bit of Cypress) and Webpack for our website.
  • Python, Django and PostgreSQL for our Medical Platform.
  • Git, GitHub, CircleCI for our code and continuous integration/deployment.
  • Heroku and Cloudflare for our infrastructure.
  • Sentry, New Relic and Skylight for monitoring.
  • Jira for keeping us on track.

Your mission at Numan
As the Senior Platform/DevOps Engineer you will be heavily focused on the design, deployment, automation, and management of platforms and processes, and will be part of the Infrastructure Squad, which is part of the InfraTools stream in Technology. We’re looking for an individual with strong analytical and troubleshooting skills, and the ability to help us design and implement the technical and overall vision for our infrastructure for the years to come. 
What is very exciting about this role is you will get to work closely together with the Lead Platform/DevOps engineer to heavily influence the technical and overall vision for our infrastructure for the years to come.

High-Level Responsibilities:
  • Design, deploy and continuously improve the company’s infrastructure.
  • Design and implement the processes of CI/CD, automation, system health, performance and scaling across a range of applications and data stores.
  • Work closely with a technical Product Manager and the rest of the team in order to create the team’s roadmap, prioritize items and define their scope.
Common Duties:
  • Analyze and comprehend how customers and in-house personnel are using the platform, and help drive continuous improvements based on the data.
  • Manage our cloud infrastructure using Infrastructure as Code.
  • Promote best practices in system design in regards to infrastructure.
  • Maintain live services by measuring and monitoring availability, latency and overall system health.
  • Monitor cloud infrastructure consumption and recommend actions to improve efficiency and cost.
  • Perform technical security assessments, code audits, and design reviews, and drive security improvements across our services.
  • Design and facilitate our Service Reliability process including monitoring, alerting, automated incident management and blameless postmortems..
  • Mentor less experienced engineers in the team through pairing sessions.
  • Share knowledge and help instill a DevOps culture in all engineers by participating in presentations and workshops.
  • Assist engineers by troubleshooting problems and removing blockers related to infrastructure.
  • Collaborate with cross-functional teams to improve production system resiliency and ensure compliance.

Experience you bring
  • Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field, or equivalent experience.
  • 2+ years of experience as a Platform/DevOps engineer.
  • In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
  • Solid understanding of monitoring, auto-scaling, performance tuning, troubleshooting and disaster recovery best practices.
  • Proficiency with source control, CI/CD, and testing pipelines.
  • Solid experience deploying full stack solutions to cloud infrastructure.
  • Experience with container infrastructure design and Infrastructure as Code best practices.
  • Hands-on experience managing datastores and message brokers, such as PostgreSQL, Redis and RabbitMQ
  • Good grasp of security in cloud architectures.
  • Experience implementing Service Reliability processes.
  • Ability to work with cross-functional teams.
  • Excellent spoken and written communication, with the ability to present technical concepts in an articulate way to audiences of various technical backgrounds.

Values we share
  1. Mission led - You have a passion for and deep subject matter interest in health and wellbeing.
  2. Highly empathetic and collaborative - You’ll be bringing togetherness and drive contribution. 
  3. Low ego - The best technology leaders spend their time enabling teams to do their best work by providing context, direction and removing roadblocks.
  4. Ownership - We win and lose together. This role requires candidates who are comfortable taking ownership and high levels of responsibility. We reward that with a highly autonomous way of working that empowers you and your teams.

What we can offer you
  • A competitive base salary
  • 25 days holiday + bank holidays
  • A flexible working environment that allows you to make the biggest impact
  • A chance to help build a category-defining company that’s making a real difference in people’s lives
  • Continuous learning - Books, online subscriptions and budget for workshops and conferences.
  • Annual Learnerbly budget
  • Work in a dog friendly office
  • Health Insurance with HealthShield. This is a health cash plan paid for by the company. It also includes 24/7 counselling support, EAP programme, 24/7 GP access, access to wellbeing app Thrive and further discounts on fashion, holidays, entertainment, car hire, health and beauty and your weekly shop via the reward platform MyPerks. 
  • Free access to the gym in the London HQ
  • Free drinks, coffee and snacks in the office
  • Pension contribution: 5% employee 3% employer contribution
  • Cycle to work scheme and secure cycle area to keep your bike safe
  • Discount to our Numan products (also for family and friends)
  • Free eye test

We are fully remote and open to people joining from European time zones! (GMT to GMT+2)

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Your application
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